Terms of Use

Effective: September 13, 2026 · Brand name updated: September 26, 2026

These Terms of Use govern your use of Fikori, including Fikori Plus. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use Fikori.

1. The service

Fikori is a social gifting and correspondence service for creating, sending, receiving, and keeping virtual coffee gifts, letters, photos, audio, stationery, and related digital items. Features may depend on your device, region, account status, safety controls, and service availability.

2. Accounts and eligibility

• You must provide accurate account information and keep your sign-in credentials secure.
• You are responsible for activity performed through your account, except where applicable law provides otherwise.
• You may not sell, transfer, share, or impersonate another person through an account.
• If local law requires parental or guardian consent for you to use the service, you must have that consent.

3. Your content and conduct

You retain your rights in content you create. You grant Fikori a limited, worldwide license to host, process, transmit, resize, and display that content only as needed to operate, secure, and improve the service and to deliver it to the people you choose.

You must not use Fikori to harass, threaten, exploit, deceive, spam, violate another person's privacy or intellectual-property rights, distribute unlawful content, interfere with the service, evade safety limits, or attempt unauthorized access. We may restrict delivery, remove content, suspend features, or terminate accounts when reasonably necessary for safety, legal compliance, or service integrity.

Gifts, replies, nicknames, and avatars are subject to human review before delivery or display to other users. Rejected content is not delivered. You may report content or block the other participant from gift details. To request a review of a content decision or account restriction, contact support@fikori.app. Sending limits apply when a submission is accepted into the queue, including submissions later rejected during review.

4. Fikori Plus subscriptions

• Fikori Plus is offered as an auto-renewable monthly or annual subscription through Apple's In-App Purchase system.
• The exact price, billing period, currency, and any applicable tax are shown by Apple before you confirm a purchase. Those StoreKit terms control over any inconsistent promotional text.
• Payment is charged to your Apple Account when you confirm the purchase. The subscription renews automatically for the same period unless you cancel it before renewal.
• You can manage or cancel the subscription in your Apple Account subscription settings. Deleting the Fikori app or your Fikori account does not by itself cancel an Apple subscription.
• After cancellation, eligible Plus access continues until the end of the paid period. We do not offer a free trial unless Apple's purchase sheet expressly shows one.
• Refund requests and billing disputes for Apple purchases are handled under Apple's policies. A refund, reversal, or revocation may end the related subscription entitlement.

Plus provides the benefits described on the in-app purchase screen, which may include higher daily sending and new-delivery limits, recurring keepsakes, and eligible shop or archive features. A purchase does not bypass anti-abuse, safety, maintenance, or system-wide limits.

5. Warm Beans and permanent keepsakes

Warm Beans are optional consumable In-App Purchases used only as a payment balance for unlocking permanent digital items in Fikori. The pack size and localized one-time price are shown by Apple before purchase. Warm Beans do not expire, are not spent when you send a gift, and cannot purchase or bypass daily sending or new-delivery limits.

Each verified Apple transaction is credited once to the signed-in Fikori account. Apple does not restore a finished consumable transaction; after you sign in, Fikori restores the resulting Warm Beans balance across supported devices from its server-side wallet ledger. If a Beans purchase is refunded, reversed, or revoked, we may apply an offsetting wallet entry or outstanding balance while retaining the transaction history.

Unless a purchase screen clearly says otherwise, stationery, envelopes, stickers, music, and collectible keepsakes that you acquire are reusable digital entitlements rather than consumable inventory. “Permanent” means that the entitlement does not decrease through ordinary use while your Fikori account remains available. It does not transfer ownership of the underlying artwork, music, trademarks, or other intellectual property.

We may replace an item with a substantially equivalent version when required for licensing, safety, technical compatibility, or legal reasons. Fraudulent or unlawfully obtained entitlements may be revoked. Warm Beans and digital items have no cash value and may not be sold or transferred outside features that Fikori expressly provides.

6. Service changes and availability

We may maintain, update, or discontinue features. We will not intentionally remove paid access during an active subscription period without providing the promised service, a reasonable replacement, or any remedy required by applicable law. Network outages, third-party services, device limitations, and events outside our reasonable control may affect availability.

7. Privacy

Our Privacy Policy explains how we process personal information, including account, content, device, purchase, and entitlement data. Apple separately processes In-App Purchases under its own terms and privacy practices.

8. Intellectual property

Fikori, its software, visual design, generated or commissioned assets, logos, and service content are owned by or licensed to Fikori and are protected by applicable laws. These Terms grant only a personal, limited, revocable, non-exclusive, non-transferable right to use the service as intended.

9. Suspension, termination, and account deletion

You may request account deletion in the app. We may suspend or terminate access for material or repeated violations, fraud, abuse, legal requirements, or a serious threat to users or the service. Where practical and lawful, we will provide notice or a way to appeal. Provisions that by their nature should survive termination, including ownership, disclaimers, and dispute terms, remain in effect.

10. Disclaimers and liability

To the fullest extent permitted by law, Fikori is provided “as is” and “as available,” without warranties that the service will always be uninterrupted or error-free. Nothing in these Terms excludes rights, warranties, or remedies that cannot legally be excluded. To the fullest extent permitted by law, Fikori is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.

11. Apple terms

For the iOS app, Apple's Standard Licensed Application End User License Agreement also applies. Apple is not responsible for operating Fikori or providing Fikori support, except for Apple's responsibilities under its own terms and applicable law.

12. Changes to these Terms

We may update these Terms as the service or law changes. We will update the date above and provide additional notice when a change materially affects your rights. Continued use after an update takes effect means you accept the revised Terms, except where applicable law requires another form of consent.

13. Contact

Questions about these Terms or Fikori Plus can be sent to support@fikori.app. You can also visit Fikori Support.